Privacy Policy

Julia Godden  is committed to complying with the terms of the General Data Protection  Regulation (GDPR) and to the responsible and secure use of your data. Julia has a  legitimate interest in processing personal data to provide counselling services.  

The purpose of this statement is to let you know what personal information, Julia Godden,  collects and holds, why I collect this data, how long it is stored for and your rights over your  personal data. Julia Godden  is registered with the Information Commissioner’s Office (ICO)

  1. Information about you 

 

1.1 I collect personal information from you when you enquire about our counselling services  to set up an initial appointment. This information includes contact details, your availability and  other relevant personal information. Once a client finishes Counselling, all data regarding their  Counselling is stored securely for 5 years and then destroyed. 

1.2 When you enquire about counselling we ask for contact details and relevant personal  information from you that is needed to answer your enquiries and to keep you informed. 

 

  1. Our use of this information 

2.1 Your data will be used only to provide you with my services and to give you  information relating to my services.  

I will not share your details with any other person or organization without your knowledge  and permission unless there is a legal requirement as stated in the counselling contract.

A breach of confidentiality is when a person shares information with another in circumstances  where it is reasonable to expect that the information will be kept confidential. 

  1. Security 

3.1 I will take all reasonable precautions to prevent the loss, misuse or alteration of  information you give us. 

3.2 Communications in connection with this service may be sent by email. For ease of use and  compatibility, communications will  be sent in an encrypted way using Proton mail.  Email, unless encrypted, is not a  fully secure means of communication. 

Whilst I endeavour to keep our systems and  communications protected against viruses and other harmful effects, we cannot bear  responsibility for all communications being virus-free. 

 

  1. Your rights over your personal data 

4.1 If you would like to see the information we hold about you, or would like to correct, update  or delete any records, please email Me at [email protected] 

If you have any concerns about our use of your data, please contact me directly, I  will do our utmost to resolve any concerns you have. If for any reason I  cannot resolve the issues, you may choose to contact the ICO directly.